Operations Management

These are some notes on Operations Management from studying B203 (Business Functions in Context) with the Open University in 2014-15. These are just the bits I want to be sure to remember for the exam, don't rely on them to be comprehensive or anything, I don't tend to make notes about stuff I already know.

• Four V's Model of Operations
• Performance Objectives
• demand
• capacity
• little
• design

Some revision notes as a word document revision_-_operations_management.docx Ops Mind Map operations_management.doc

Slack et al (2007), Operations Management, fifth edition, Prentice Hall

also some online content at http://www.pearsoned.co.uk/slack